Responsible Gaming at OnlySpins Casino

At OnlySpins Casino, we believe that gambling should always be an enjoyable and entertaining experience. We are fully committed to promoting responsible gaming practices and providing our players with the tools, resources, and support they need to stay in control. Our responsible gaming framework is built on the principles of transparency, player protection, and proactive harm prevention. We take this commitment seriously, and it is reflected in every aspect of how we operate the OnlySpins Casino platform.

Our Commitment to Safe Gambling

Here at OnlySpins Casino, we recognise that for a small number of players, gambling can become problematic. We do not treat this lightly. Our team is trained to identify signs of problem gambling, and we have implemented a comprehensive set of responsible gaming tools that every registered player can access at any time. Whether you're enjoying our 12,000+ slots, live casino tables, or sportsbook, we want your time with us to remain fun, safe, and within your personal limits.

At Only Spins, we operate under the licensing framework of the Tobique Gaming Commission (License No. 00000071), which requires us to uphold strict responsible gaming standards. Compliance with these standards is not optional — it is a cornerstone of how we run our online casino.

Recognising Problem Gambling

We encourage all players to regularly evaluate their gambling behaviour. Problem gambling can affect anyone, regardless of experience or background. At Only Spins Casino, we want you to be aware of the following warning signs:

  • Spending more money or time gambling than you intended
  • Gambling to recover losses from previous sessions
  • Neglecting personal, professional, or family responsibilities due to gambling
  • Feeling anxious, irritable, or restless when not gambling
  • Borrowing money or selling assets to fund gambling activity
  • Lying to friends or family about how much you gamble
  • Gambling as a way to escape stress, depression, or anxiety

If you recognise any of these signs in your own behaviour, we strongly urge you to use our self-help tools or reach out to one of the support organisations listed at the bottom of this page.

Responsible Gaming Tools We Provide

Our OnlySpins platform offers a full suite of player protection tools. We make these features easily accessible through your account settings, and our 24/7 live chat support team is always available to assist you in activating them.

Deposit Limits

We allow you to set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, we will not allow you to exceed it until the cooling-off period has passed. Lowering your limit takes effect immediately; increases are subject to a mandatory delay.

Loss Limits

At Only Spins, we give you the ability to cap the amount you can lose within a defined time period. This helps you maintain a clear budget and prevents chasing losses from becoming a habit.

Wagering Limits

We allow you to restrict the total amount wagered across all games within a set timeframe. This tool is especially useful for players who want to monitor their activity across our extensive slots and live casino library.

Session Time Limits

Our OnlySpins Casino interface allows you to set limits on how long you play in a single session. Once your selected time has elapsed, we will notify you and, if desired, automatically log you out.

Reality Checks

We provide periodic reality check notifications during gameplay. These reminders tell you how long you have been playing and how much you have spent, helping you stay aware and in control of your session.

Cool-Off Period

If you feel you need a short break from gambling, we offer a cool-off period ranging from 24 hours to several weeks. During this time, you will not be able to access your gaming account or place any bets at Only Spins Casino.

Self-Exclusion

We offer full self-exclusion options for players who need a longer break or wish to stop gambling entirely. You may self-exclude for a set period — from one month up to five years — or request a permanent closure of your OnlySpins account. Once activated, self-exclusion cannot be reversed until the chosen period expires. During self-exclusion, we will also remove you from our marketing communications.

Protecting Minors

At OnlySpins Casino, we have a strict zero-tolerance policy regarding underage gambling. Our services are intended exclusively for players aged 18 and over, or the legal gambling age in your jurisdiction, whichever is higher. We verify the age and identity of all players during the registration and verification process.

We strongly recommend that parents and guardians use third-party parental control software to prevent minors from accessing any online gambling site, including Only Spins. Tools such as Net Nanny, Gamblock, and Betfilter can help restrict access to gambling content on shared devices.

  • Never share your OnlySpins login credentials with anyone under 18
  • Always log out of your account when you are not playing
  • Keep your payment information secure and inaccessible to minors
  • Report any suspected underage access immediately to our support team at support@onlyspins.com

Gambling and Mental Health

We understand that gambling can sometimes be connected to emotional difficulties. At Only Spins, we do not want our platform to contribute to mental health challenges. If you are gambling as a way to cope with stress, loneliness, grief, or anxiety, we encourage you to seek professional support. Gambling is not a solution to financial or emotional problems, and we are here to support you in making informed decisions.

Our customer support team at OnlySpins Casino is available 24/7 via live chat and can confidentially direct you to appropriate resources and activate any of our player protection tools on your behalf.

External Support Organisations

We work in alignment with internationally recognised responsible gambling bodies. If you or someone you know needs help, we encourage you to contact one of the following independent organisations:

  • GamCare — www.gamcare.org.uk — Free advice, support, and counselling
  • Gamblers Anonymous — www.gamblersanonymous.org — Peer support network worldwide
  • BeGambleAware — www.begambleaware.org — Free tools and national helpline
  • Gambling Therapy — www.gamblingtherapy.org — International online support
  • GamStop — www.gamstop.co.uk — UK-wide self-exclusion scheme

How to Contact Us

If you have questions about our responsible gaming policies, need help activating any of the tools described above, or want to discuss your account, please do not hesitate to reach out. Our OnlySpins support team is available around the clock:

  • Live Chat: Available 24/7 directly through our website
  • Email: support@onlyspins.com

New players are always welcome — getting started is simple through the quick OnlySpins Casino sign up process, and we encourage everyone to set their personal limits from day one. We also invite you to explore the OnlySpins Casino bonus offers available, all designed with fair and transparent terms.

At Only Spins Casino, we are proud of the steps we take to protect our players. Responsible gaming is not a checkbox for us — it is a genuine commitment that we embed into every part of the OnlySpins Casino experience. Play smart, stay in control, and enjoy the game responsibly.